Posted on 14.12.2014 at 21:08

Aschheim:

Technical Merchant Support Engineer (Division Payment & Risk)

For its subsidiary Wirecard Technologies GmbH, Aschheim, we are seeking to strengthen our team. 

Your tasks

  • Integration support with regard to our product platform
  • Configuration of various set-ups in our systems
  • Support for the automation of set-up processes (using scripting, like Perl, VBA etc.)
  • Documentation of solutions developed for customer support
  • Control and monitoring of customer communication and escalation messages
  • Direct customer contact for technical and product-specific questions or issues (2nd level support)
  • On-call service at night and at weekends

 

Your profile

  • A good to very good understanding of technical issues
  • Basic knowledge of at least one programming language
  • Basic knowledge of databases
  • Basic knowledge of XML would be advantageous
  • Professional experience in the IT sector would be beneficial
  • Independent analytical approach and work ethic
  • Excellent command of spoken and written English
  • Knowledge of other languages would be advantageous 

 

We offer

  • Challenging and diverse work with scope to introduce your own ideas and experience
  • An excellent working atmosphere in a highly-motivated and successful team with an international corporate culture
  • Further professional and personal development at one of the world's leading payment processing providers
  • An attractive salary as well as long-term prospects and opportunities for promotion in a successful company with strong growth
  • A modern workplace with additional company benefits, such as a cafeteria, gym, incentives and staff events 

 

Be part of our success story. Be part of a highly qualified team that shares a common vision: to make payment happen. 

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